Sunrise
Wilson College Service Request Form
May 25, 2013, 11:04 pm
Need help with this form? Call 717-709-2935
I would like to:
Bring my computer to Sunrise (
Hours and Directions
)
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Take my Computer to Wilson's Computer Service Department for Pickup
My Name is:
First
Last
My email is:
My Personal or Home Address:
Street Address
Building / Dorm or Apt Number
City
State
Postal / Zip Code
The best number to reach me is:
###-###-####
I would prefer Sunrise to contact me by:
Phone
Email
My Computer is:
In warranty
Out of warranty
I don't know
My Computer brand is:
The computer's model is:
The serial number of the computer is:
Sunrise will verify the warranty status of your computer prior to the start of service
My username is:
The password to login is:
If no password, please enter "none".
The problem or issue you are having? - Please be specific
What were you doing when this happened? - Please be specific
What, if any, actions did you take to resolve the issue? - Please be specific
Accessories and Cables - Power adapters are
REQUIRED
for notebooks
Labor Rates
Labor Rates for Students and Teachers: $60 per hour.
$39.95 EVAL Service. [Professional evaluation of your equipment] This rate excludes servers, assessments for insurance purposes, and home audio/video products.
Data Services
Prior to service, I request Backup / Imaging of drive at $60.00/hour.
I Request Data Recovery be attempted at $60.00 per hour*
I Request Data Recovery and Operating System & Software Repair/Rebuild at $60.00 per hour
I Request Data Backup & System Restoration (wipe and restore to out-of-box) at $60.00/hour
No thanks. I do not need data backup or recovery.
Service Level
Standard
Expedited - $30 Additional Charge
Call if estimate is over:
