Turning off Find My iPhone/iPod/iPad

  1. Go to Settings.
  2. Tap on iCloud at the top (may be your name).
  3. Scroll down & select Find My iPhone/iPod/iPad.
  4. Tap the slider next to Find My iPhone/iPod/iPad.
  5. Enter your Apple ID password.
  6. Select Turn off.

Backing up your iPhone/iPad/iPod using iCloud

  1. Make sure you are connected to a wireless network and have iCloud storage available.
  2. Go to Settings.
  3. Tap on AppleID, iCloud, iTunes.
  4. Scroll down to iCloud and select iCloud.
  5. Scroll down to iCloud Backup and select iCloud Backup.
  6. Select Backup Now.

Backing up your iPhone/iPad/iPod using iTunes

  1. Plug your iPhone/iPad/iPod into your computer.
  2. iTunes should open automatically. If iTunes does not open, you will need to find iTunes on your computer and open it.
  3. Once iTunes is open your device will appear in iTunes.
  4. Navigate to your device, a small iPhone/iPad/iPod icon in the upper left corner of iTunes.
  5. Click summary.
  6. Click Backup now.

Backing up your iMac/MacBook using Time Machine

  1. First you will need an external drive to store all of your data.
  2. Once you have an external drive connect it to your computer.
  3. A Time Machine window will appear and ask if you want to use the drive as a backup. Select use as backup.
    1. We recommend unchecking the “encrypt backup data” option, due to the potential to forget your backup password as well as the increased amount of time for the backup to complete.
  4. If the Time Machine window does not appear you can add the drive manually.
  5. Navigate to your System Preferences and select Time Machine.
  6. Click “Select Backup Disk”.
  7. Select your external drive from the list of available disks.
    1. We recommend unchecking the “encrypt backup data” option, due to the potential to forget your backup password as well as the increased amount of time for the backup to complete.
  8. Click “Use Disk”.
  9. If the drive is not formatted correctly, you will be prompted to erase the disk first. Click “Erase” to proceed.
  10. Your computer will begin backing up.
    1. Make sure to leave your computer plugged in and powered on throughout this process. This process may take several hours to complete, depending on how much data you have stored on your computer.

Turning off Activation Lock on iMac/MacBook

  1. Select “Menu”.
  2. Select “System Preferences”.
  3. Select Apple ID, then click iCloud.
  4. Turn off Find My Mac.
  5. Select the “Sign Out” button.

If you can’t access your Mac and you need to turn off Activation Lock:

  1. Go to iCloud.com and sign in with your Apple ID.
  2. Click “Find iPhone”.
  3. Select “All Devices”, then select your Mac.
  4. Click the next to your Mac.
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