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Sunrise Computer and Electronics Online Sales Return Policy

Return policy for Online Orders only:

To return a product to Sunrise Computers and Electronics, you must
obtain a return authorization within 15 days from the original invoice
date. Please call us at 1(717) 267-1340 or 1(800)729-5678 to obtain such
authorization. Sunrise Computers and Electronics will not accept returns
and cannot be liable for goods returned without prior authorization.

The customer is solely responsible for shipping any returned product to
Sunrise Computers and Electronics. The customer agrees to use only
reputable carriers capable of providing proof of delivery and insurance
for the entire value of the shipment. The customer agrees to bear all
shipping and insurance charges and all risk of loss for the return product
during shipment.

The customer agrees that all returned products will be
100% complete, in re-sellable condition, and will include the original
packaging material, manuals, blank warranty cards, and other
accessories provided by the manufacturer. If any component of the
returned product is missing, Sunrise Computers and Electronics Return
Procedure will be breached and Sunrise Computers and Electronics may
in its sole and absolute discretion reject the entire return or choose to
impose additional charges against the customer for replacement of the
missing component(s).

Sunrise Computers and Electronics will not refund to the customer the
original shipping charges. Refunds on returned items will be issued in
the same payment form as tendered at the time of purchase. If payment
was made by credit card, once we receive the product we will credit
your account. Please allow 7-10 days for a credit to appear on your
credit card statement.

Software Return Policy:

Software may only be returned for refund within 15 days of the invoice
date if the package is unopened and untampered with. Opened software
cannot be returned for refund under any reason other than a damaged or
defective disc, which may be exchanged for an identical replacement

Restocking Fee:

Sunrise Computer and Electronics Online Sales Return Policy
A 15% restocking fee will be added to returns. Shipping charges are
non-refundable. No refunds after 15 days.

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